Lichfield Festival Box Office:
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Something to get out of bed for!

Published date: March 27, 2017
Last modified: March 31, 2017

For some, the word ‘Monday’ is one to be uttered with severe caution lest to provoke a series of groaning, muttering and complaining. Mondays signal the end of the weekend and the start of a week full of early morning alarms, long hours and plenty of dull and tedious tasks.

For me, however, Mondays are approached with a sense of excitement, enthusiasm and eagerness. How is this possible, I hear you ask? Well, on Mondays I pack my bag and head into the Lichfield Festival Office where I spend a very enjoyable day interning as a Festival Assistant.

You see, the Festival Office is a wondrous place with lovely staff, good music and a well-stocked tea cupboard, so it’s no wonder I can’t wait for Mondays to arrive.

As Festival Assistant, I help the team wherever necessary to ensure that they can successfully get on with creating a fantastic programme of events to deliver to you. I undertake a variety of tasks – from researching local performers and updating spreadsheets to answering emails and helping to take delivery of the 1,000s of Festival Brochures that went out last week.

In the run up to the Literature Festival at the beginning of March, I also got to perfect my ‘phone voice’ by answering box office calls and issuing tickets for events.

Helping out at this year’s Literature Festival.

Most recently, I’ve been helping to organise performers for this year’s Florette Festival Market (get Saturday 8th July in your diaries folks!). It’s been really exciting to hear from lots of talented local musicians, dancers, singers and theatre groups and we’ll have a top notch programme of performances to deliver to you on the day.

As we draw closer to the 2017 Festival, I’m looking forward to getting stuck in with lots of different projects and making sure that the office is running smoothly.

Although I’ve volunteered at Festivals before, this is my first opportunity to get involved with the organisation and logistics of such a huge programme of events. So far, I’ve learnt a lot about communicating with artists and the public, the need to prioritise different tasks and the challenges involved with running not one, but two Festivals a year.

Armed with a cup of tea (the kettle is very handily located by my desk) and enough snacks to keep me sustained throughout the day, I’m ready to take on whatever tasks come my way and make sure that this year’s festival is the best one yet!


Natalie Haslam

Festival Assistant – Intern